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Let us know how we can help you get the most from your ModMic! Thanks to input and questions from customers worldwide, we continually find new ways to innovate.

Warranty and Returns

Here at Antlion Audio we want to work with you to make any warranty or return as easy as possible. Please contact our customer service department if you require a return or warranty action.

Table of Contents:

Have another problem not covered here? Contact our customer service department

Exchange Policy

FROM DATE OF PURCHASE**, WE OFFER A THIRTY (30) DAY EXCHANGE POLICY ON THE MODMIC AND/OR ITS ACCESSORIES.

Change your mind about which version of the ModMic you bought? If you purchased your ModMic directly from us and want to do an exchange, we'll happily do it within the first thirty (30) days from your date of purchase. The ModMic must be “like new.” Make sure you've got a proof of purchase such as an order number from our store, or a digital copy of your receipt. We won’t be able to do an exchange if you don’t have it.

  • If the price of the item you’re doing an exchange for is higher, you’ll have to cover the difference in cost.
  • If the price of the item you’re doing an exchange for is lower, we will refund you the difference.

Use the Feedback & Support contact form to get a hold of us.

 

Refund Policy

FROM DATE OF PURCHASE**, WE OFFER A THIRTY (30) DAY RETURN POLICY WITH A REFUND (MINUS SHIPPING & HANDLING COSTS) IF YOU AREN’T SATISFIED WITH THE MODMIC AND/OR ITS ACCESSORIES.

We will refund you the purchase cost (minus shipping and handling) as soon as we receive the items you wish to refund from your original order. Refunds do not apply to merchandise that has been damaged outside the scope of our Warranty. We reserve the right to deduct from the refund amount if parts of your original order are missing in your return.

After thirty (30) days from purchase, we can only repair or replace your ModMic and/or its accessories. See the Warranty below for repair and replacement options.

 

1 Year Warranty Policy

From date of purchase*, our one (1) year limited warranty covers manufacturing defects of the ModMic and/or its accessories.  

We will repair or replace your ModMic for one (1) year following the date of purchase for any manufacturing defects in the ModMic and/or its accessories. We will cover any manufacturing defects in the ModMic and/or its accessories; any abuse, extreme temperature or moisture, etc., won’t be covered. The only cost to you will be shipping your repaired/new ModMic back to you (costs vary for domestic versus international shipping***).

After Warranty repair or replacement, your Warranty will remain in effect until either one (1) year after your original purchase date, or ninety (90) days after repair or replacement, whichever is longer.

 

Third-Party Product Warranty & Return Policy

WARRANTY AND RETURNS: Third-Party PRODUCTS (HEADPHONES AND ACCESSORIES, AMPS, ETC.)
FROM DATE OF PURCHASE**, WE OFFER A THIRTY (30) DAY EXCHANGE or refund POLICY ON PRODUCTS sold on our store that are manufactured by other companies  (for example, HEADPHONES AND/OR their ACCESSORIES, AMPS, ETC.)

Change your mind about the headphones you bought? If you purchased your headphones directly from us and want to do an exchange or return, we’ll happily do it within the first thirty (30) days from your date of purchase. The headphones must be “like new.” Make sure you've got your proof of purchase, such as an order number from our store. We won’t be able to do an exchange if you don’t have it.

After 30 days from purchase, any defects found with headphones and/or accessories, amps, etc. must be taken up with its respective manufacturer.

  • If the price of the item you’re doing an exchange for is higher, you’ll have to cover the difference in cost.
  • If the price of the item you’re doing an exchange for is lower, we will refund you the difference.

Use the Feedback & Support link to contact us.

 

CANCELLATION POLICY:

Contact us as quickly as possible should you need to cancel or change the shipping address of your order. Most orders are shipped the same day, sometimes within hours of your payment. As such we can not guarantee cancel requests will be filled before shipment. If your order has already shipped we must treat your order like a return. Please see above.

 

THE FINE PRINT:

The ModMic has small parts that contain magnets. Magnets can really cause damage if they are swallowed. Do not eat the ModMic or any part of the ModMic, or anything else we sell. Please.

Antlion Audio is not responsible for any damages caused to headphones or other surfaces or devices, including but not limited to any damage caused by the adhesive or magnets.

Headphones are sold separately.

 

*This Warranty applies only to products purchased directly from Antlion Audio or its licensed distributors (See our official International Partners). Second-hand purchases or non-authorized  partners are not covered.

**This thirty (30) day return/exchange policy only covers products purchased directly from Antlion Audio's online store.   

***Shipment of the defective item for repair or replacement under this warranty will be at the customer’s own risk and expense. We are not responsible for return packages that are lost, damaged, or destroyed in transit. Return shipping fees are not refundable.