When will my order ship and how long will it take to arrive?

All orders from this site are fulfilled by Webgistix in Reno, NV. Orders will be shipped on the same or next business day. If you've placed an order on Friday afternoon, it may not ship until Monday morning. If your tracking information hasn't been sent to you in two (2) business days, feel free to contact us.

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Can I bend the mic boom?

The ModMic is fully flexible, you can bend it to nearly any reasonable shape. However, avoid bending the boom close to the mic tip, as that may cause the housing to become loose. Aim to bend the ModMic near the middle or towards the base clasp.

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(ModMic 5) Installing the sleeve

The ModMic 5 comes with a flexible full sleeve, which you can cut with scissors to be the right length for your needs. Simply place both cables inside the unrolled sleeve and it should wrap around both cables when you let go. Be sure the cables are fully wrapped before installing.

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(ModMic 5) How do I cut the cable wrap without fraying?

See our blog post for step by step instructions!

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My voice sounds distorted and way too loud

Most audio settings have a mic boost and an adjustable mic gain. For Windows 10, this is found by going to Sound -> Recording Devices and selecting the properties of your microphone. Step 1: Ensure that Automatic Gain Control (AGC) or similar automated sound levels are turned off. Step 2: Ensure Boost is set to zero, and then adjust the gain until it sounds correct. You can listen to your own mic in the “Listen” tab in the properties of your mic.

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