We've added 2 US warehouses and 2 international warehouses to our network!
I know, that sounds SUPER un-exciting, but let us explain why this is a big deal.
For the USA:
We've moved our west-coast warehouse to Arizona and added a Pennsylvania and a Kentucky warehouse as well.
This means FASTER SHIPPING on all orders, even standard shipping!
The eagle-eyed among you may have noticed we now offer 2-day shipping!
For the EU & UK:
We have two BIG impacts
- No more customs & import fees!
- MUCH faster shipping. No more 2-4 weeks ship time, get your product in 2-5 days!
Bonus: We're setting up a system to check out in your local currency. No need to do currency conversion or pay any fees on your credit card for conversion.
But... there's two small catches.
- Because the prices include VAT, you may notice higher prices for EU & UK customers. This should only impact those checking out from Europe.
- Headphones are NOT stocked internationally (and many are not even available to be purchased internationally), so if you do buy one you may be liable for taxes and fees on the entire purchase.
While it is obviously our goal to always keep our international warehouses fully stocked on all items, it is possible that an item would be out of stock at your local level and would import from another warehouse. We're working on a solution to this issue, but for now in our effort to be fully transparent, we warn you that we do not guarantee that your purchase will ship from a local warehouse. Our goal is to have zero instances of this, but it could happen. If it does, reach out to our customer service team and we'll see if we can do anything about it.
For Everyone Else:
We're still expanding and growing as a company. We hope to see expanded warehouse offerings in Australia and Canada next, pending the success of our new system. Until then you may be liable for import fees and taxes and we STRONGLY urge you to check out our Where to Buy section and shop locally if possible!